Our Smart Home and AV System Design Process
-
Design
-
Build
Let Our Process Guide the Way
For all of our projects, we strive for the ultimate professionalism by sticking to a consistent and transparent process, one shaped by the values and leadership that have guided our team since day one. This way, you know exactly what to expect throughout all phases of the project and have a clear understanding of how your technology goals are brought to life.
From start, to finish, and beyond...
Whether you're a new customer interested in our solutions or an existing customer seeking support, we would love to hear from you. Don't hesitate to call or use our contact form to reach us for any reason. Our talented staff of representatives is knowledgeable, responsive, and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project, whether it’s installing a home automation system, recommending networking solutions, or integrating Lutron shades. We take pride in building lifelong relationships with our valued customers throughout the Greenwich, CT, and Westport, NY areas. Contact us, we are ready to go to work for you.
1. Discovery Process:
Your project begins with a one-on-one conversation where we learn everything about your needs and preferences so we can design a system curated just for you and your home in the Greenwich, CT or Westport, NY area. We’ll take the time to learn about your lifestyle, interests and budget or space constraints. As we learn more, we’ll be able to better tailor the ideal functionality and capabilities for your system.
To see our technology solutions in action, visit our immersive smart home showroom in Rye Brook, NY.
2. System Design:
The next step is taking the information from the initial discovery meetings to craft the design for your AV, smart home security, or home automation system according to your performance priorities and budget qualifications. This proposal gives an overhead explanation of the subsystems for each room. It outlines the features and functionality you can expect from your technology, from Lutron shades and lighting to audio, video, and networking solutions. We’ll discuss it with you and integrate your feedback before moving on to the next stage.
3. Engineering:
Once we have approval on that original proposal, we’ll use cutting-edge Computer-Aided Design (CAD) technology and project drawings to tcreate in-depth documentation for our technicians to follow. These plans include the hardware models, labor requirements, low-voltage wiring, lighting load specifications, engineering schematics, and rack elevations. By strictly following these plans, we ensure the final project is in line with the approved design.
4. Implementation Process:
At the job site, our staff uses the engineering documentation to lay out all necessary low-voltage wiring and device enclosures. Knowing the unique requirements for various subsystems, our technicians expertly install and test all devices to ensure they work as specified in the original documentation. How long the process takes will depend on the project scope as well as any change orders along the way. If any changes are made during this stage, they’re included in the relevant as-built documentation.
5. Service & Support:
After installation, we ensure our clients enjoy a world-class service experience to keep their integrated technology running smoothly for years. How can you enjoy optimal performance from your system? Every piece of documentation is kept for future service, manufacturer warranties are guaranteed, and we offer ongoing tech support. Let us craft advanced service plans for you that include 24/7 remote monitoring, network performance tests, and priority response times.
